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Transportation Management System: Key Features & Benefits

A Transportation Management System (TMS) helps you streamline logistics, saving time and money. It simplifies shipment planning, execution, and tracking, making the supply chain more efficient and improving customer satisfaction.

As supply chains continue to become more complicated, operational costs rise, and customer expectations increase, leveraging tools to help effectively manage your supply chain becomes more important.

Optimizing your supply chain begins with the right TMS. In this piece, we’ll explain what it is, why you need one, and how to get the most out of your solution.

Key Takeaways

  • A transportation management system is essential for efficiently managing, executing, and tracking goods shipments throughout the supply chain, optimizing logistics operations.

  • Implementation of a TMS offers significant benefits, including cost savings, improved operational efficiency, enhanced shipment visibility, and better customer satisfaction.

  • Integrating TMS with other systems like ERP and WMS is crucial for maximizing effectiveness, improving communication, and streamlining logistics workflows.

What Is A Transportation Management System (TMS)?

A transportation management system is a specialized software program that manages, executes, and tracks shipments throughout your entire supply chain. It’s an essential part of your logistics management, ensuring that freight movement is meticulously planned and executed with enhanced visibility and accuracy.

Your transportation management software also plays a central role in planning, controlling, and executing the flow of products within supply chain management. This includes everything from supply chain execution and planning to real-time data capture about the shipment process, which facilitates timely and informed decisions. 

After a shipment is delivered, it can even help analyze your operations for improvement opportunities, continuously working towards a more efficient supply chain.

Who Should Use Transportation Management Systems?

Transportation management solutions improve logistical efficiency and coordination, so any entity that ships and receives goods regularly can benefit from enhanced transportation management.

A few of the most common TMS users include:

  • Shippers

  • Carriers

  • Manufacturers

  • Distributors

  • E-commerce companies

  • Wholesalers

  • Retailers

  • Third-party logistics service providers (3PLs)

For companies that ship products, a TMS offers streamlined operations and better visibility into the transportation process to reduce damage rates, late deliveries, and overall shipping costs. 

For carriers, it helps identify route and load optimizations to increase productivity, simplifies compliance and documentation handling, and monitors costs to look for money-saving opportunities.

What Does A Transportation Management System Do?

The core functions of a transportation management system revolve around three main pillars: planning, execution, and optimization. 

For transport planning, a TMS helps with order management, delivery planning, carrier management, and shipment tracking.

In transport execution, it ensures that shipments are tendered automatically and managed efficiently.

Transport optimization involves using advanced technologies and analytics to refine and enhance the entire shipping process, making it more efficient and cost-effective.

Transportation Planning

Transportation planning begins with order entry, where essential details like goods, weight, current location, and destination are recorded in the TMS before shipments are picked up. Your TMS will then help you choose the right carrier based on these shipment details, ensuring your service levels, costs, and timeline are accommodated.

Once carriers receive the loads, they use the transportation management software to optimize their load packing and routes to shorten shipping times and reduce fuel costs.

Transportation Execution

After planning, transportation execution, a carrier-focused stage, begins with fleet management, real-time tracking, and generating parcel and freight documentation like bills of lading and invoices.

Dedicated fleet management functionality within a TMS manages fuel consumption, vehicle checkups, maintenance activities, and more. This tool streamlines fleet management, improving asset visibility and allowing for efficient dispatch and driver assignment.

Real-time shipment tracking is another critical function of TMS, enabled by IoT devices, GPS, and telematics. These technologies provide real-time visibility into the movement of freight, ensuring that shipments can be traced accurately to enhance operational efficiency and ensure deliveries are on time.

A TMS also automates the generation of digital bills of lading and creating invoices for carriers while conducting freight audits to improve billing accuracy for shippers. These automated processes reduce manual errors and improve the accuracy of logistics operations on both ends of the shipping process.

Transportation Optimization

Transportation optimization looks at the data from the entire supply chain to uncover improvements that help both carriers and shippers improve efficiency. 

A TMS leverages real-time data throughout the shipping process to help shippers monitor carrier performance, looking for any service failures, late deliveries, or damaged goods that are eligible for refunds. They can also use this information to choose the best carriers. 

After shipments are completed, TMS-powered freight and parcel audits allow shippers to look for overcharges and billing errors to help keep costs down. They can also look for packaging optimizations and other improvements uncovered by the system.

For carriers, AI and machine learning can help forecast shipping demand and simplify route planning, making the entire transportation process more efficient.

The Importance of Integrating Your TMS and Other Systems

Transportation management systems require access to diverse and comprehensive data to ensure they can provide you with valuable insight into your supply chain.

When you integrate your transportation management solution with other systems such as an ERP (Enterprise Resource Planning) or WMS (Warehouse Management System), you allow them to exchange data seamlessly. With flow of data provides your TMS with data from your transportation network that it needs to facilitate:

  • Efficient order management and accounting processes

  • Eliminating duplicate data

  • Improved communication between warehouse and transportation teams

  • Optimized route planning

  • Delivery timing and accurate ETAs

  • Reports and data insights

With this data available, you’ll have more efficient and cost-effective business operations and shipping processes that improve customer experience and your bottom line.

What To Look For In A Transportation Management System

The effectiveness of your transportation management solutions comes down to choosing the more feature-rich and comprehensive system possible. They’re capable of streamlining most aspects of your supply chain–as long as they have the right features.

When choosing your TMS, look for:

  • Documentation Creation: A TMS should simplify the generation of essential shipping documents like bills of lading, invoices, and customs paperwork, reducing manual entry and minimizing errors.

  • Carrier Comparison Tools: The system should provide tools to compare carriers based on factors like cost, delivery times, and performance history, ensuring you select the best option for each shipment.

  • Real-time Shipping Tracking: Look for real-time tracking capabilities that give you visibility into shipment progression, helping you manage delays, inform customers, and adjust operations as needed.

  • Auditing Features: Effective TMS platforms include auditing functions to verify shipment costs, ensure accurate billing, and identify any discrepancies that could lead to overcharges.

  • Informative Reports: The system should generate comprehensive reports, offering insights into transportation costs, carrier performance, and overall supply chain efficiency to support data-driven decisions.

  • Integration With Other Systems: A good TMS will seamlessly integrate with other software solutions, such as Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS), to streamline data flow and improve operational efficiency.

  • Carrier Payments: Ensure the TMS has an automated payment processing feature that audits invoices, matches them with shipment details, and initiates payment to carriers, reducing administrative tasks and ensuring payment accuracy.

With all of these features, you can significantly optimize your supply chain and improve efficiency to save time and money.

Case Study: Zero Down’s TMS Helps Overhaul A Client’s Freight Process

The right transportation management solution can make all the difference. With an all-in-one solution, you can be sure you’re optimizing your logistics and operations to elevate your business to a new level.

At Zero Down, we helped a client improve the visibility, reporting, and payment handling for their business’s freight processes. Using our FreightOptics™ TMS, we were able to:

  • Add visibility to all inbound and outbound shipments to monitor carrier performance and update ETAs

  • Automate their payments to save time and keep carriers happy

  • Create custom reports to keep their finance team in the loop so they can track costs at the item level

Thanks to FreightOptics™, this supply company was able to optimize its shipping process, cutting costs and saving time.

Benefits of Implementing a TMS

A TMS offers both shippers the opportunity to optimize their supply chain and operations in a variety of ways. 

The core benefits of a TMS include:

  • Cost-Savings: A TMS reduces transportation costs by optimizing routes, consolidating shipments, automating freight audits, and selecting the most cost-effective carriers, while also minimizing expenses like fuel and late fees.

  • Operational Efficiency: By automating tasks such as scheduling, load optimization, and carrier management, a TMS streamlines operations, improves shipment tracking, and boosts productivity, resulting in faster, more reliable deliveries and better customer service.

  • Data-Driven Decision Making: A TMS provides detailed analytics on transportation performance and costs, enabling businesses to make informed, strategic decisions that optimize the supply chain and enhance overall logistics management.

Together, these benefits offer a unique opportunity to both improve performance and cut costs.

Challenges in Using a TMS

Despite the benefits, there are several challenges associated with using a TMS without the right help. 

Organizations often experience difficulty transitioning from manual logistics management during TMS implementation. Overcoming user adoption challenges requires clear communication and onboarding education.

TMS solutions also often require customization to fit your specific needs, adding to the complexity of the process and making it more intimidating to get started. 

Additionally, integrating tools from different vendors, transitioning from legacy systems, and writing custom code can significantly increase the complexity of connecting a TMS to existing systems.

However, these challenges can be mitigated through strategic planning and collaboration with third-party solution providers like Zero Down.

How Advancing Technology Enhances Transportation Management Systems

Advancing technology continues to play a pivotal role in enhancing transportation management systems. The use of artificial intelligence (AI) and machine learning (ML) in a TMS:

  • Optimizes shipping efficiency by automating routine tasks

  • Improves estimated arrival times with historical data analysis and real-time data streams

  • Identifies improvements you might have missed when manually reviewing data reports

Additionally, the emergence of cloud-based TMS solutions offers several advantages, including greater flexibility, accessibility, and cost-efficiency. These cloud-based software-as-a-service solutions make it less resource-intensive to get started, allowing anyone to adopt them and adapt them to varying business needs.

Future Trends in Transportation Management Systems

The future of transportation management systems is expected to be led by further technological advancements and driven by growing freight volume, automation, transparency, analytics, and digitization demands. As businesses reach further with omnichannel commerce, the need for TMS to help service more distribution channels.

Blockchain technology is anticipated to influence the design and functionality of TMS, enhancing the security and transparency of logistics data. Digital twins are expected to grow in importance within TMS, allowing for advanced scenario mapping and predictive analytics.

AI and automation will also continue to become more important to a TMS as providers look for ways to further cut costs and improve efficiency.

Effectively Optimize Your Supply Chain With A Transportation Management System

Transportation management systems are an indispensable tool for modern logistics, offering significant benefits in planning, execution, and optimization of transportation processes. By integrating with other systems and leveraging advanced technologies, it’ll help you streamline your logistics and operations, enhance visibility, and reduce costs. 

As the future trends indicate, the role of TMS in supply chain management will only continue to grow. Be sure to choose a reliable provider like Zero Down to ensure you have the tools to keep your supply chain efficient and effective.

Frequently Asked Questions

 

What is a Transportation Management System?

Transportation management systems are software solutions that facilitate the planning, execution, and tracking of goods movement within the supply chain, thereby improving transportation management and logistics efficiency.

Who can benefit from using a TMS?

A TMS can benefit shippers, carriers, manufacturers, distributors, e-commerce companies, wholesalers, retailers, and third-party logistics service providers (3PLs). Utilizing a TMS enhances efficiency and management across various sectors in the supply chain.

How does a TMS optimize transportation processes?

A TMS optimizes transportation processes by utilizing advanced route planning, real-time tracking, load planning, and leveraging predictive analytics and AI for improved demand forecasting and route efficiency. This leads to enhanced operational effectiveness and cost savings.

What are the benefits of integrating a TMS with other systems like ERP and WMS?

Integrating a TMS with ERP and WMS systems enhances order management and operational efficiency, fostering improved communication and streamlined data exchange. This integration ultimately results in more effective logistics operations and significant cost savings.

What future trends can we expect in Transportation Management Systems?

Future trends in transportation management systems will likely involve the integration of blockchain technology, machine learning, and automation alongside a focus on sustainability features. These advancements aim to enhance efficiency and transparency within the logistics sector.

 

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Author: Brad McBride

Brad McBride, CEO and Founder of Zero Down Supply Chain Solutions is a dynamic leader with over 30 years of experience in the supply chain sector. His journey began at Consolidated Freightways in 1988, where he mastered freight logistics and pricing. His career led him to Eagle Global Logistics, diving into international freight forwarding and leading high-volume shipping projects.

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