Freight & Parcel Audit

Automated Freight and Parcel Auditing services provide an easy and efficient way to track and manage all of your transportation costs. With our intuitive technology, you can stay on top of invoices, verify carrier bills, and get real-time alerts about discrepancies.

Freight & Parcel Audit Across All Modes

A comprehensive freight and parcel invoice audit solution scrutinizes your invoices to ensure accurate shipping costs, including rates, accessorial fees, surcharges, and discounts. It’s the best way to avoid overspending on transportation and optimize your supply chain.

Automated Invoice Verification

Our platform automatically audits every incoming invoice, looking for billing errors, identifying service failures, and generating informative reports to help correct inefficiencies.

Billing Error Identification

Our auditing solutions ensure every invoice is 100% accurate, highlighting any rate errors, duplicate charges, incorrect fees or surcharges, and misapplied discounts based on your carrier contract.

No-Hassle Refund Recovery

Once our system identifies errors, we prepare the necessary documentation to submit a claim with the carrier for a credit or refund for the overcharge.

In-Depth Reporting

With our platform, you’ll have access to custom reports and visualized data that make it easy to monitor spending and identify areas for improvement.

How the Zero Down Audit Process Works

1 Ingest Data & Match Files

Upload carrier invoices and integrate other relevant data feeds (TMS, OMS, WMS). We perform a 3-way match to ensure complete and accurate data alignment.

2 Comprehensive Invoice Audit

Conduct a thorough audit of each invoice, checking for duplicates, rate accuracy, surcharges, and service compliance. Our advanced systems automatically flag discrepancies for further review.

3 Exception Management & Business Rules Audit

Handle any exceptions by reviewing discrepancies based on your unique business rules. Ensure errors are corrected, and invoices are updated to reflect accurate charges.

4 General Ledger (GL) Coding Application

Apply correct GL codes to ensure accurate cost allocation across your departments or business units.

5 Payment Processing

Release the invoice to a bill pay holding tank to maximize payment terms and generate a consolidated payable. Payments are processed according to your preferred method.

6 Final Payment & Confirmation

We either make payments on your behalf or return remittance information for self-payment. Payments are confirmed and reconciled to ensure accuracy and compliance with contract terms.

Is Your Auditor Leaving Money on the Table?

Conducting an audit of your current freight auditor is vital to maximize savings in your supply chain. We specialize in identifying areas for improvement and enhancing performance.

We offer a complimentary Proof of Concept that thoroughly examines the results you’re currently achieving. This analysis will assist you in determining whether a different direction is necessary.

Total Projected Refunds for Three Month Analysis

Recovery by Credit Type (PIE)

Automatically Audit Every Invoice and Reduce Transportation Spend

Freight and parcel audits are too time-intensive and sensitive to be completed manually. Plus, manual audits don’t just cost more in labor–they can lead to human error that costs you more and saves you less.
Our freight and parcel audit software meticulously reviews and analyzes every invoice carriers send you. It checks each charge against your carrier agreement and looks for service failures, incorrect rates, missing discounts, and duplicate invoices.

Key Areas for Refunds

  • Service Failures
  • Address Corrections
  • Duplicate Shipment Charges
  • Manifested Not Shipped
  • Incorrect Accessorial Charges
  • No Discount Applied
  • No Proof of Delivery
  • Incorrect Rate Applications
  • Loss & Damages

Client Success Stories & Proven Results

Ocean freight is naturally complex, generally using multiple modes of transportation for a single shipment and incurring accessorial fees throughout transport.

Total Savings

$ 0 B+

Cost Savings
Potential

0 %

Parcel and
Freight Carriers

0 +

Why Choose Zero Down's Invoice Auditing Solution?

Billing and service errors are common, but it’s up to you to find them. We hold carriers accountable, ensuring you receive compensation for billing errors, overcharges, and service failures that carriers fail to highlight.

Invoices are too complicated and time-intensive to audit manually. You need reliability and speed, two advantages automation has over manual audits. Plus, labor costs and mistakes can add up quickly.

Inefficient operations bleed profits. Our solutions provide enhanced visibility into your logistics and shipping expenses, identifying cost-effective improvements and opportunities to negotiate with carriers for service issues.

FAQs

Simply request a demo to see our solution in action. Say goodbye to paperwork and hello to streamlined management with FreightOptics.

A small parcel audit examines shipping invoices from parcel carriers like UPS, FedEx, and DHL for billing errors and service failures. Parcels are smaller packages, generally up to 70 pounds. 

A freight audit examines freight invoices for large shipments through carriers, ensuring they align with the carrier contract you have with them. It looks for rate errors, incorrect accessorial fees, and correct weights and measurements to validate charges.

Auditing shipping invoices helps lower shipping costs by identifying overcharges and mistakes, increasing logistics visibility to uncover improvements, and building better carrier relationships with timely payments and effective negotiations.

Parcel audit services uncover rate errors, incorrect measurements that increase costs, inaccurate or unjustified accessorial charges, service failures, duplicate invoices, and more errors that increase parcel spend.
Manual parcel invoice audits put you at risk for costly human errors, increased labor costs, reduced scalability, and fewer overcharge recoveries.
You can get carrier refunds by following the process outlined in your contract. This process generally includes identifying the problem, submitting a claim, providing documentation as needed, and receiving the refund after they investigate. Or, you can let us handle it for you.
At Zero Down, we prioritize efficiency, reliability, and accountability. We’ll help you save up to 35% on your shipping costs and give you the peace of mind that if a refund or improvement is available, we’ll find it. Our tools also provide advanced visibility and insight into your shipping process to satisfy stakeholders, manage costs, inform your business decisions, and negotiate carrier contracts for better rates.
To start saving, request a free demo with one of our specialists to see how we can help you.

Take Control of Your Shipping Costs

Gain insights and reduce transportation spend with our proven freight and parcel audit process, customized to your needs.
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