Parcel Audits for High Volume Shippers
Zero Down’s automated parcel audit service recovers up to 9% of your annual shipping spend from 50+ carrier billing errors. Protect your transportation budget and improve bottom-line performance.
Trusted by leaders across industries
Protect Your Profit Margins from Hidden Parcel Invoice Errors
Supply chain or finance leaders must maintain budget integrity and operational efficiency. Yet complex carrier agreements and opaque invoicing systems routinely conceal costly errors. This drains resources and directly impacts profitability. You are likely overspending without a clear path to recovery.
Constant Carrier Rate Hikes
Volatile surcharges and annual rate increases create unpredictable logistics costs, making budget forecasting difficult and eroding your profit margins on every shipment.
Hidden Billing Inaccuracies
Carrier invoices contain over 50 common error types, including incorrect addresses, duplicate charges, and missed service guarantees, that are nearly impossible to catch manually.
Wasted Resources on Manual Audits
Your team spends valuable hours manually reviewing invoices instead of focusing on strategic initiatives. This inefficient process yields lower recovery rates and pulls focus from core operations.
How We Recover What Others Miss
Most audit platforms identify errors and leave recovery to your team. We manage the complete claims lifecycle from identification through verified credit, delivering recovered funds directly to your budget without consuming internal resources.
Auto-Capture Service Refunds
Automatically identify shipments that fail carrier commitments and initiate refund claims. Turn service failures into continuous revenue, no manual tracking or filing required.
Stop Surcharge Leakage
Continuously monitor for misapplied fees, incorrect dimensional weights, and invalid accessorials. Ensure your actual billing aligns precisely with contracted rates.
Full Claims Management
Our team handles all dispute resolution, carrier correspondence, and credit verification. Your staff remains focused on strategic initiatives while we secure every recovery.
Turn Data Into Strategy
Turn shipping data into intelligence that reveals patterns, cost drivers, and inefficiencies; informing DC placement, service optimization, and carrier negotiations.
How a Global Manufacturer Recovered Over $646,000
Problem
The manufacturer faced spiraling costs from carrier payment delinquencies, unoptimized contracts, and fragmented data visibility, compounded by unintegrated acquisitions.
Solution
Zero Down implemented an automated GL-coded bill pay system to eliminate late fees, deployed freight audit and NPOD recovery services, and renegotiated carrier agreements using audit-validated performance data.
Results
The partnership stabilized operations and generated measurable financial returns within the first quarter.
$625k
~$25k YTD
100%
Unified logistics
Turn Parcel Invoice Data into Your Strategic Advantage
The audit process normalizes your complex shipping data into validated, audit-confirmed cost structures. This provides the financial clarity required for decisions that affect margin performance across your organization.
Identify Root-Cause Cost Leakage, Not Just Symptoms
Our machine learning engine maps every accessorial fee and surcharge pattern to its origin, whether it’s a fulfillment center error, outdated address database, or suboptimal service type. This lets you stop overspending at the source instead of chasing credits endlessly.
Forecast Shipping Costs with Carrier-Level Precision
We model your true cost-per-shipment with >95% accuracy by carrier, zone, and service type, factoring in historical audits, seasonal surcharge volatility, and guaranteed service failures. This replaces guesswork with predictive budgets that actually hold up during peak season.
Negotiate from a Position of Proven Performance
Armed with clean, organized data on carrier performance that documents every late delivery, billing inaccuracy, and contract violation, data carriers can't dispute. The result is more favorable terms and long-term cost savings.
A Complete Parcel Audit Solution for High-Volume Shippers
Our proprietary platform processes and analyzes high-volume shipping data with enterprise-grade precision and speed. Direct carrier integration consolidates your parcel spend into a validated financial view, accessible through an intuitive dashboard engineered for executive decision-making.
Detect Errors That Rule-Based Systems Cannot Identify
Our machine learning surcharge engine identifies complex billing discrepancies that escape static rule configurations. This ensures invoice accuracy across dimensional weight variances, zone-based errors, and nuanced accessorial misapplications that conventional audits miss.
Deliver Role-Specific Intelligence to Every Department
Customizable BI dashboards provide finance, logistics, and executive teams with precisely the data views required for their responsibilities. Generate carrier performance analyses, cost center allocations, and executive summaries without manual data manipulation.
Close Financial Periods Without Reconciliation Delays
Automated cost allocation integrates directly with your ERP, WMS, and TMS platforms, eliminating manual matching and accelerating month-end close. Our system connects with 38+ carriers to ensure all shipping expenses are properly coded and posted.
Eliminate Claims Management from Your Operational Queue
Our platform executes the complete claims lifecycle, from error detection through verified credit posting. Your team is removed from all carrier correspondence, dispute management, and follow-up activities while refunds are secured on your behalf.
Seamless Integration and Enterprise-Grade Security
Our expert-led onboarding is designed to be fast and light on your IT resources. We manage the entire integration process, establishing a secure connection to get you from kickoff to cost savings in as little as 4-6 weeks.
Connects to Your Core Systems (ERP, WMS, TMS)
We connect with your core business systems, from major ERPs like Oracle and SAP to your WMS, TMS, and order management platforms.
Flexible & Secure Data Exchange (API, EDI, SFTP)
Our platform supports multiple data transfer methods to ensure a smooth connection, including API, EDI, and SFTP.
Protect Your Data with SOC 2 & GDPR Compliance
Your data is protected by our SOC 2 Type 2 certified and GDPR compliant platform.
Your Path to Recovery in Four Steps
We designed our process to be fast, simple, and transparent. Your team’s involvement is minimal, allowing you to see financial returns without disrupting your operations.
1
Secure Connection (Day 1)
We establish a secure, read-only connection to your carrier accounts.
2
Historical Audit (Week 1)
The platform audits up to 180 days of past invoices to identify initial recovery opportunities.
3
Continuous Auditing (Ongoing)
Every new invoice is automatically audited within 24 hours of being posted by the carrier.
4
Reporting & Insights (Ongoing)
You receive recovered funds as direct carrier credits and gain access to your analytics dashboard.
Parcel Audit Services Comparison: Manual vs. Automated vs. Zero Down
Unlike manual processes or basic software, Zero Down provides a complete, managed solution that combines powerful technology with deep industry expertise. We focus exclusively on maximizing your financial recovery so you can focus on running your business.
Capability
Traditional BPOs / Manual Services
Self-Service Software
Recovery Rate
Team Time Investment
Error Types Detected
Claims Management
Strategic Reporting
Executive-level dashboards and carrier insights
Setup Time
N/A
Capability
Traditional Service Providers
Self-Service Platforms
Audit & Recovery
Fully Managed Recovery
Standardized Rules
Requires Manual Config
Contract Negotiation
Expert-Led Negotiation
Client-Led Process
Data Only
Claims Management
End-to-End Management
Limited Involvement
Full Burden on Client
Business Intelligence
Actionable, Strategic Insights
Standard Reporting
Raw Data Dashboards
Capability: Packaging Optimization
Proactive Analysis
Identify DIM weight and surcharge drivers to lower costs and improve sustainability.
Overlooked
Packaging inefficiencies and dimensional charges are often ignored.
Not Included
Your team must manage packaging analysis separately.
Trusted by High-Volume Shippers
VP, Supply Chain / Manufacturing / Supply Chain
500M – 1B USD
Intuitive Dashboard And Effective Data Analysis To Support Business Needs
Chief Financial Officer / Manufacturing / Finance
<50M USD
Zero Down Revolutionizes Transport Management With Cost-Effective Pricing And Support
Director Account Management / Transportation / Management / Business Consulting
3B – 10B USD
Zero Down's Solution Has Improved Visibility And Resulting In Net Savings
CFO / Manufacturing / Finance
<50M USD
Fantastic Service, Great Company To Work With
VP, Operations / Consumer Goods / Operations
500M – 1B USD
Better With Them Than Without
Frequently Asked Questions
A parcel audit service analyzes shipping invoices to find and recover billing errors. Zero Down automates this process across 50+ error types, files claims on your behalf, and secures credits from carriers, ensuring you only pay what you owe.
On average, Zero Down clients recover up to 9% of their annual parcel spend. Savings come from correcting late delivery charges, duplicate invoices, invalid surcharges, and other hidden billing errors.
Zero Down integrates with 38+ parcel carriers worldwide, including UPS, FedEx, DHL, USPS, and regional providers. This ensures broad coverage and maximum recovery opportunities.
No. Carrier agreements include provisions for billing corrections, and requesting credits is a standard industry practice. Carriers have dedicated claims teams, and auditing invoices does not affect your service levels or negotiated rates.
Our system detects more than 50 common error types, including:
- Late or missed guaranteed deliveries
- Incorrect address or residential surcharges
- Improper dimensional weight charges
- Duplicate billing or manifest errors
- Invalid accessorial or fuel surcharges
Minimal to none. Our implementation is light on IT resources and. We use secure, read-only carrier APIs and standard data transfer methods (API, EDI, SFTP).
You’ll typically see financial returns in as little as 4–6 weeks. During onboarding, Zero Down also audits up to 180 days of historical invoices, so you can recover past overcharges right away.
Your data is protected by SOC 2 Type II certification and GDPR compliance. Our enterprise-grade platform uses secure connections (API, EDI, SFTP) to safeguard sensitive financial and shipping information.
Clients gain access to customizable BI dashboards and detailed reporting, enabling finance, logistics, and executive teams to track recovered funds, error trends, and shipping performance in real time.
Any company that ships at scale can benefit. Common industries include e-commerce, retail, healthcare, manufacturing, and 3PL providers. High-volume shippers typically see the greatest ROI.
Simply request a demo or savings calculation. Our team establishes a secure connection to your carriers, runs a historical audit, and begins recovering funds.