Park West Gallery was facing skyrocketing freight costs and opaque data. Within six weeks of partnering with Zero Down, the organization transformed logistics from a volatile cost center into a data-driven competitive edge, achieving a 22% rate reduction and $3.5 million in annualized savings.
What is the Supply Chain Innovation Award?
The Supply Chain Excellence Awards USA program recognizes projects that drive change through the adoption of innovative supply chain practices. Organized by Akabo Media, the awards carry a rigorous judging process that emphasizes measurable results and industry impact. Categories range from sector-specific honors to technology and innovation awards, providing a national platform to celebrate resilience and new thinking in supply chain management.
Why Zero Down Won the Supply Chain Innovation Award
Park West Gallery, one of the world’s largest art dealers, needed more than a transportation management system. With logistics costs outpacing revenue growth and manual audits consuming staff time, the gallery partnered with Zero Down to unify parcel and freight data, renegotiate carrier contracts, and automate auditing using the FreightOptics platform.
- Forensic contract analysis drove a 22% rate reduction: Zero Down re-rated 24 months of invoices and used the findings to engineer a competitive RFP, securing fairer fuel indexes and hard caps on accessorial fees. This negotiation delivered $3.5 million in annual savings.
- Audit automation recovered thousands in refunds: A 48-point automated audit scrutinizes every invoice line item, recovering over $45 000 in claims year-to-date and freeing the team from 40 hours of manual work each week.
- Digital integration slashed quote-to-ship time: Integrating FreightOptics with Park West’s ERP provided real-time visibility across 15 distribution centers, reducing quote-to-ship time from 25 minutes to under 5 minutes.
- Unified data created a single source of truth: By ingesting 24 months of freight invoices and aligning them with contract and ERP data, Zero Down established a single dashboard for finance and operations, enabling proactive decision-making.
- Self-funding model delivered 11 ROI: The partnership paid for itself in just seven months, combining rate reductions and parcel savings for projected benefits exceeding $6.5 million.
From forensic analytics to automated audits, Zero Down turned Park West’s freight operations into a self-funding engine, proving that a mid-market shipper can achieve double-digit savings, faster quoting, and predictive insights in just a single business quarter.
