Freight & Parcel Audit

We bring efficiency and
accountability front and center.
Freight & Parcel Audit Across All Modes

Automated Invoice Verification
Our platform automatically audits every incoming invoice, looking for billing errors, identifying service failures, and generating informative reports to help correct inefficiencies.

Billing Error Identification
Our auditing solutions ensure every invoice is 100% accurate, highlighting any rate errors, duplicate charges, incorrect fees or surcharges, and misapplied discounts based on your carrier contract.

No-Hassle Refund Recovery
Once our system identifies errors, we prepare the necessary documentation to submit a claim with the carrier for a credit or refund for the overcharge.

In-Depth Reporting
With our platform, you’ll have access to custom reports and visualized data that make it easy to monitor spending and identify areas for improvement.
How the Zero Down Audit Process Works

Step 1
You receive invoices from carriers and other freight partners for shipments, which are added to our FreightOptics Platform.

Step 2
Invoices are organized by the date received, the carrier or company who sent them, service levels, regions, and other data within the online system.

Step 3
The tool looks for accurate rates, measurements, surcharges, accessorial fees, service levels, and other charges. It also checks for duplicate invoices or missing discounts.

Step 4
We finalize the invoices. If there are any billing errors, we also file for a refund before restarting the audit and finalizing the invoice.
Key Areas for Refunds

Service Failures

Address Corrections

Duplicate Shipment Charges

Manifested Not Shipped

Incorrect Accessorial Charges

No Discount Applied

No Proof of Delivery

Incorrect Rate Applications

Loss & Damages

Is Your Auditor Leaving Money on the Table?
Case study
Case study title Why Should Zero Down Manage My Freight Audit and Payment?
Total Savings
7.2% to 5.6%
Cost Savings Potential
Parcel and Freight Carriers
Automatically Audit Every Invoice to Minimize Spending

Reduce Human Error
Lower Costs
Ensure Service Quality
Why Choose Zero Down?

Lower Transportation Costs

Gain Control & Visibility

Better Decision Making
Testimonials
What our
clients say



FAQs
A freight audit examines freight invoices for large shipments through carriers, ensuring they align with the carrier contract you have with them. It looks for rate errors, incorrect accessorial fees, and correct weights and measurements to validate charges.
Our tools also provide advanced visibility and insight into your shipping to satisfy stakeholders, manage costs, inform your business decisions, and negotiate carrier contracts for better rates.