Freight & Parcel Audit
Automated Freight and Parcel Auditing services provide an easy and efficient way to track and manage all of your transportation costs. With our intuitive technology, you can stay on top of invoices, verify carrier bills, and get real-time alerts about discrepancies.
We bring efficiency and
accountability front and center.
Total Savings
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0
M
Cost Savings Potential
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%
Parcel and Freight Carriers
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Freight & Parcel Audit Across All Modes
A comprehensive freight and parcel audit solution scrutinizes your invoices to ensure accurate shipping costs, including rates, accessorial fees, surcharges, and discounts. It’s the best way to avoid overspending on transportation and optimize your supply chain.
Automated Invoice Verification
Our platform automatically audits every incoming invoice, looking for billing errors, identifying service failures, and generating informative reports to help correct inefficiencies.
Billing Error Identification
Our auditing solutions ensure every invoice is 100% accurate, highlighting any rate errors, duplicate charges, incorrect fees or surcharges, and misapplied discounts based on your carrier contract.
No-Hassle Refund Recovery
Once our system identifies errors, we prepare the necessary documentation to submit a claim with the carrier for a credit or refund for the overcharge.
In-Depth Reporting
With our platform, you’ll have access to custom reports and visualized data that make it easy to monitor spending and identify areas for improvement.
How the Zero Down Audit Process Works
Step 1
You receive invoices from carriers and other freight partners for shipments, which are added to our FreightOptics Platform.
Step 2
Invoices are organized by the date received, the carrier or company who sent them, service levels, regions, and other data within the online system.
Step 3
The tool looks for accurate rates, measurements, surcharges, accessorial fees, service levels, and other charges. It also checks for duplicate invoices or missing discounts.
Step 4
We finalize the invoices. If there are any billing errors, we also file for a refund before restarting the audit and finalizing the invoice.
Key Areas for Refunds
Service Failures
Address Corrections
Duplicate Shipment Charges
Manifested Not Shipped
Incorrect Accessorial Charges
No Discount Applied
No Proof of Delivery
Incorrect Rate Applications
Loss & Damages
Is Your Auditor Leaving Money on the Table?
Conducting an audit of your current freight auditor is vital to maximize savings in your supply chain. We specialize in identifying areas for improvement and enhancing performance.
We offer a complimentary Proof of Concept that thoroughly examines the results you’re currently achieving. This analysis will assist you in determining whether a different direction is necessary.
Case study
Case study title Why Should Zero Down Manage My Freight Audit and Payment?
Ocean freight is naturally complex, generally using multiple modes of transportation for a single shipment and incurring accessorial fees throughout transport.
Our solution organizes linked invoices to avoid duplicate charges, ensures shipments are being consolidated correctly, and increases visibility throughout the entire process.
Total Savings
overbilling reduced from
7.2% to 5.6%
7.2% to 5.6%
$
0
M+
Cost Savings Potential
raise from 2.5% to 3.2%
0
%
Parcel and Freight Carriers
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Automatically Audit Every Invoice to Minimize Spending
Reduce Human Error
Freight and parcel audits must be analyzed precisely, which can lead to mistakes. Automated invoice audits provide superior accuracy you can rely on.
Lower Costs
If you want to minimize your shipping spending, you need to uncover every billing error. We’ll meticulously review and analyze every invoice, checking against your carrier agreement for service failures, incorrect rates, and missing discounts.
Ensure Service Quality
High-quality service is essential for customer satisfaction. Invoice audits ensure the correct shipping speed, accessorial services, delivery tracking information, and other additional services are provided according to your carrier agreement.
Why Choose Zero Down?
Lower Transportation Costs
By identifying and correcting billing inaccuracies, overcharges, and service failures, you can significantly reduce shipping costs.
Gain Control & Visibility
A properly conducted freight audit offers clear visibility into shipping expenses. This empowers you to take control, manage costs effectively, and negotiate better rates with carriers.
Better Decision Making
Freight audits provide valuable data-driven insights to guide long-term supply chain strategy. We can identify inefficiencies, make informed carrier decisions, and optimize their logistics.
Testimonials
What our
clients say
“ We have always tried to manage our transportation needs based on our success or failures with different carriers. Zero Down has shown that they have much more visibility and understanding on the inner workings of the local carriers that we could have ever imagined. We thank you for the valued service that you are able to provide us. “
T.W., Purchasing AgentLighting Manufacturer 
Due to the overwhelming success of Zero Down’s FreightOptics audit and optimization platform, our parcel carrier actually tried to sway us to one of their less effective competitors.
C. C., Vice President of Plant OperationsCruise Line Vendor 
Thank you for all your help and patience in the last couple of years to make this happen. Your advice during COVID and the inflationary environment was key in getting us a good deal.
S.T., Head of StrategyPromotional Products Distributor 
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FAQs
Simply request a demo to see our solution in action. Say goodbye to paperwork and hello to streamlined management with FreightOptics.
A parcel audit examines shipping invoices from parcel carriers like UPS, FedEx, and DHL for billing errors and service failures. Parcels are smaller packages, generally up to 70 pounds.
A freight audit examines freight invoices for large shipments through carriers, ensuring they align with the carrier contract you have with them. It looks for rate errors, incorrect accessorial fees, and correct weights and measurements to validate charges.
A freight audit examines freight invoices for large shipments through carriers, ensuring they align with the carrier contract you have with them. It looks for rate errors, incorrect accessorial fees, and correct weights and measurements to validate charges.
Auditing shipping invoices helps lower shipping costs by identifying overcharges and mistakes, improve logistics visibility to uncover improvements, and build better carrier relationships with timely payments and effective negotiations.
Auditing freight or parcel invoices uncovers rate errors, incorrect measurements that increase costs, inaccurate or unjustified accessorial charges, service failures, duplicate invoices, and more.
Manual audits put you at risk for costly human errors, increased labor costs, reduced scalability, and fewer overcharge recoveries.
You can get carrier refunds by following the process outlined in your contract. This process generally includes identifying the problem, submitting a claim, providing documentation as needed, and receiving the refund after they investigate. Or, you can let us handle it for you.
At Zero Down, we prioritize efficiency, reliability, and accountability. We’ll help you save up to 35% on your shipping costs and give you the peace of mind that if a refund or improvement is available, we’ll find it.
Our tools also provide advanced visibility and insight into your shipping to satisfy stakeholders, manage costs, inform your business decisions, and negotiate carrier contracts for better rates.
Our tools also provide advanced visibility and insight into your shipping to satisfy stakeholders, manage costs, inform your business decisions, and negotiate carrier contracts for better rates.
To start saving, request a free demo with one of our specialists to see how we can help you.