A hospitality-focused linen and amenities supplier saw opportunity in the gaps between its warehouse operations and freight processes. By integrating FreightPOP and Zero Down’s Freight
Bill Pay automation, the company eliminated manual quoting, corrected duplicate invoices, and recovered $103000 in the first billing cycles.
What is the Top Supply Chain Projects Award?
Supply & Demand Chain Executive’s Top Supply Chain Projects award highlights case-study projects that automate, optimize, and streamline supply chains. Entries showcase real-world examples of technology deployment and measurable results across the global supply chain.
Why Zero Down’s Project Stood Out
Facing delays, inconsistent routing instructions, and inaccurate invoicing, the supplier partnered with Zero Down to implement an integrated, automated freight workflow.
- Automated TMS selection improved speed: Integrating the FreightPOP TMS with the supplier’s Microsoft Dynamics Business Central ERP replaced manual carrier quoting with rules-based carrier selection, reducing quote-to-ship lag and improving on-time shipments.
- On-site training enabled rapid adoption: Zero Down travelled to multiple 3PL partner facilities to train warehouse teams, ensuring seamless adoption of the new TMS and consistent execution across locations.
- Automated invoice capture and GL coding: The Freight Bill Pay solution now captures invoices, audits charges, and codes costs based on shipment attributes, eliminating manual data entry and producing weekly GL-coded batches for accounting.
- Duplicate invoice detection saved $103 000: Within the first few billing cycles, automated validation identified duplicate and erroneous invoices, recouping over $103 000 in savings.
- Parallel workflows reduced warehouse delays: The integration allowed orders to be picked, packed, and routed in parallel, shortening the timeline between warehouse fulfillment and carrier dispatch.
By blending TMS automation, on-site training, and financial controls, Zero Down delivered a turnkey solution that transformed the supplier’s freight operations-proof that mid-sized firms can achieve enterprise-level efficiencies without disruption.
